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Voice Logger

Voice Logger

VoiceCyber Multimedia Recording utilizes the latest cutting edge technology to provide recording for contact centers and enterprises.

Highlight

  • Efficient retrieval playback
  • Quick search for keywords, tags, and bookmarks
  • Unified interface for audio, video, and screen recording files to search and playback
  • Open Source ASR and mainstream speech-to-text AI engine are supported
  • Custom metadata tagging enable efficient and filter search
  • Standard RESTful APIs can better integrate with business systems and quick search

CallPartner Ultimate offer benefit for all department in the company :

  1. Finance Department :
    1. Validate bill from telephone operator
    2. Allocate telephone cost per department
    3. Allocate telephone cost to  projects and/or customers
  2. Sales Department :
    1. Keep track of number of phone call target of sales executive
    2. Monitor a lead follow up based on phone call
  3. IT Department :
    1. Evaluate phone call traffic 
    2. Manage phone user activity and class of service
  4. HRD-GA Department :
    1. Monitoring call fraud
    2. Manage employee phone budget
    3. Differentiate between personal of business call
  5. Customer Service :
    1. Calculate phone call with customer ( incoming/outgoing )

Brochure

Find our collection of helpful resources, guides, and materials to enhance your experience with our services.

PMS Gateway Brochure

Bed Side AGR 6106

Bed Side AGR 6110

Desk Side AGR 8106

Desk Side VM 8108

Desk Side VM 8208

Bathroom Side AR 4100

Public Area ALN 5100

Emergency Phone

WiFi Phone VX 3108

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Our dedicated support team is ready to assist you with your inquiries.

Frequently asked question

We provide a comprehensive range of enterprise communication products, including IP telephony, unified communication platforms, network infrastructure (switches, routers, Wi-Fi), cloud-based solutions, and collaboration tools. Our solutions are designed to streamline business communications and improve connectivity across your organization.